Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Policy and the Terms of Use set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following data about you:

  1. Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us or when you report a problem with our website.
  2. If you contact us, we may keep a record of that correspondence.
  3. We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  4. Details of transactions you carry out through our website and of the fulfillment of your orders.
  5. Details of your visits to our website, including but not limited to traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

IP ADDRESS

We may collect information about your computer, including your IP address, operating system, and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

WHERE WE STORE YOUR PERSONAL DATA

When we use your information as described in this Privacy Policy, it may occasionally involve sending your information around the world. By providing us with your personal information, you agree that we may transfer, store, and process your information in this manner. Unfortunately, the transmission of information via the internet is not completely secure. Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any data transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent possible unauthorized access.

INFORMATION USAGE

We use information held about you in the following ways:

  1. To ensure that content from our website is presented in the most effective manner for you and for your computer.
  2. To provide you with information, products, or services that you request from us or that we feel may interest you, and/or where you have consented to be contacted for such purposes.
  3. To carry out our obligations arising from any contracts entered into between you and us.
  4. To allow you to participate in interactive features of our service when you choose to do so.
  5. To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to:

  1. Any member of our group of companies (our subsidiaries and our ultimate holding company and its subsidiaries);
  2. Data processing companies, mailing houses, and other third parties working on our behalf (whether directly or indirectly).

We may disclose your personal information to third parties:

  1. In the event that we sell or buy any business, assets, or shares, in which case we may disclose your personal data to the prospective seller or buyer of such business, assets, or shares.
  2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  3. Requests may be received for information from government departments, the police, and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the requesting organization.

SMS Terms and Conditions

Terms and Conditions

Axis Vision Care offers access to information via recurring SMS (Short Message Service) text alerts to opted-in subscribers. Message notifications include, but are not limited to, appointment reminders, notifications about care, billing and insurance information, and to notify you when glasses or contacts are ready for pick up.

Message Frequency

The frequency of text messages you receive will vary based on appointment type, and the frequency in which you order glasses and/or contacts.

User Opt-Out

To opt out of future messages at any time, reply STOP to any message received, we will update your communication preferences.

Privacy Policy

Read the policy Axis Vision Care for details.

Disclosure

Content may not be available via all carriers. Participating carriers include AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, Cellular One, T-Mobile, and Metro PCS. Message and data rates may apply.

No Warranties

Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider, which is beyond the control of Axis Vision Care. Accordingly, Axis Vision Care nor the carriers are liable for any delays or failures in the receipt of any text messages.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically, so please refer to this policy when you visit our site to stay informed.

CONTACT

Please contact us using the details shown on our website if you have any questions, comments, or requests regarding this Privacy Policy.

 

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